AI voice agents, live 24/7 — built in Australia

AI-powered call handling for Australian & NZ businesses

Never miss a patient call again — talkaFlow answers, books and resolves queries 24/7, in any language. Built for medical clinics — and any busy front desk — seamlessly integrated with your practice software.

The talkaFlow portal — live call history with recordings, durations and agent status
The talkaFlow analytics portal

Answers · Books · Triages · Transfers — in English, Mandarin, Māori & 20+ languages

Our products

One platform, every front door

The AI voice agent, plus the hardware and apps that bring it to your front desk.

TalkaFlow Desk

See who’s calling before you pick up

A Windows tray app that pops the caller, the reason and the AI’s summary the moment a call is transferred to reception.

  • Windows
  • Screen-pop
  • Live call status
Explore Desk
Transfer — pick up

Margaret Chen

+61 412 345 678

Reschedule Thursday appointment

Existing patient (DOB 14/03/1958). Wants to move her Thu 2:15pm with Dr Patel to next week. Verified in Best Practice.

I’ve got it Details

TalkaFlow Console

An AI receptionist on the counter

A standalone touchscreen that answers real calls — over a SIM card or an IP-SIP line via ethernet — and shows the live conversation. No computer, no PBX.

  • SIM or IP-SIP
  • Touchscreen
  • Standalone
Explore Console

Check-in Kiosk

Self-service check-in at the door

Patients check themselves in on a touchscreen — Medicare scan, confirm, done — written straight into Best Practice.

  • Self-service
  • Medicare / DVA
  • Writes to Best Practice
Explore Check-in Kiosk

TalkaFlow SMS Text

Your AI, one text away

Customers text your business number and the AI texts back — answering, booking and confirming appointments, 24/7 in any language.

  • SMS
  • Books by text
  • Any language
Explore SMS Text
M Marina Bay Dental SMS · answered by AI
Any openings this week for a checkup? Yes 😊 Thu 2:15pm or Fri 9:30am with Dr Patel. Which suits? Thursday please Booked ✓ Thu 2:15pm. Reply C to confirm 🦷

TalkaFlow Companion

A voice companion that remembers you

A warm little voice companion that remembers you — your name, your family, your habits — day after day. Bound to you, not the hardware.

  • Remembers you
  • Warm natural voice
  • At scale
Explore Companion

TalkaFlow Interpreter

Everyone in their own language

Real-time interpreting — in the speaker’s own voice. You speak yours, they hear theirs; it clones each person’s voice, not a machine.

  • Simultaneous
  • Own-voice clone
  • Telehealth & business
Explore Interpreter
English 中文 ~0.3s
Live interpreting
EN · spoken Nice to meet you — shall we begin?
same voice · 中文 很高兴见到你,我们开始吧?
中文 · spoken 好的,请讲。
same voice · EN Sure — please go ahead.

Hear it for yourself

Try our AI voice agents in action

These are live talkaFlow agents, not recordings — start with our GP clinic receptionist. Have a real conversation: ask awkward questions, change your mind mid-sentence, switch languages.

  • Patient being welcomed at a medical clinic Live demo

    GP Clinic Agent

    Appointments booked straight into your practice software, scripts and triage questions answered with care.

    Call GP Clinic Reception
  • Crisp hotel bed with stacked pillows Live demo

    Hotel Agent

    Room bookings, check-in questions and guest requests — handled around the clock.

    Call Hotel Guest Services
  • Technician servicing solar panels on a roof Live demo

    After-Sales Support Agent

    Warranty claims, service bookings and order status — resolved on the first call.

    Call After-Sales Support
  • Fine-dining restaurant interior Live demo

    Restaurant Agent

    Table reservations, opening hours and special requests, even at Friday-night peak.

    Call Restaurant Reception
  • Hairdresser styling a client in a salon Live demo

    Hair Studio Agent

    Appointments booked, moved and confirmed while your stylists stay hands-on.

    Call Hair Studio Booking
  • Technician replacing the HEPA filter of an air purifier Live demo · CN / 中文

    HEPA Maintenance Agent

    Filter maintenance support delivered fluently in Mandarin — same agent, new language.

    Call HEPA Maintenance · 中文

Prefer your own phone? Each demo page shows a number you can dial directly.

Key features

Everything a great receptionist does — at machine scale

Our solutions cover the whole call, from “hello” to a booked appointment in your practice software — or a resolved query in your CRM.

Configurable flow · no code

Your flow, your rules — drag, drop, done

Map exactly what the assistant says and does on a visual, drag-and-drop canvas: greet, verify, book, transfer, end. The very same builder powers phone calls, SMS conversations and self-check-in — one design, every channel. Change a step and it’s live in seconds. Total control, no developer required.

  • Voice calls
  • SMS chat
  • Check-in kiosk
  • Web chat
  • + more
talkaFlow visual flow builder — a drag-and-drop canvas of conversation nodes (greet, book, reschedule, cancel, transfer, end)

Live dashboard

24/7 real-time analytics

Resolution rate, peak times, trending questions — live in the portal, with every call recorded, transcribed and searchable. See exactly how your front desk is performing, around the clock.

  • Resolution rate
  • Peak-time trends
  • Every call transcribed
  • Searchable recordings
talkaFlow portal — call detail view with transcript and recording

Voice library · 20+ languages

Pick the perfect voice — human-grade, in every language you serve

Browse a curated gallery of natural, brand-matched voices, preview any of them in a click, and apply one to your assistant. Warm or authoritative, English, Mandarin, Arabic, Spanish and a dozen more — every caller hears a voice that fits, and staff take over only when needed.

  • English
  • Mandarin
  • Māori
  • Cantonese
  • Hindi
  • Vietnamese
  • +20 more
talkaFlow portal — the Voice Profiles gallery: curated multi-language voices with preview and apply, filtered by language

Secure — built for AU / NZ

Your data — including patient details — stays in Australian and New Zealand datacentres. Local support, local accents, local compliance, with encrypted storage.

  • AU/NZ data sovereignty
  • Encrypted at rest
  • Patient privacy

Plug-and-play integrations

Any step in your flow can call a real system — Best Practice, Cliniko, Tyro Health, or anything with a webhook. Slots, order status and booking data fetched live, mid-conversation.

  • Best Practice
  • Cliniko
  • Tyro Health
  • Shopify
  • HubSpot
  • Any webhook

Industry partners

Built with the best in voice & health tech

From the practice-management systems your clinic already runs — Best Practice, Cliniko, Tyro Health — to the leading voice-AI platforms, we partner with companies who share our vision of transforming customer interactions through AI.

Best Practice SoftwareClinikoTyro HealthTwilioMicrosoftBunningsAmazon Web ServicesIDI SoftwareBest Practice SoftwareClinikoTyro HealthTwilioMicrosoftBunningsAmazon Web ServicesIDI Software

In numbers

100%
Customer satisfaction
5k+
Interactions handled
98%
Issue resolution rate
20+
Integrations

Join our team

Help us reinvent the business phone call

We're always seeking passionate, talented people. Explore our current openings and take the next step in your career with talkaFlow.

View openings
Open role Melbourne, Australia

AI Solutions Architect

Shape the future of AI-powered customer interactions — designing, deploying and tuning voice agents for businesses across Australia and New Zealand.

See the role

Ready to never miss another call?

Start handling calls for an affordable monthly fee that’s a fraction of the cost of staffing an extra shift.

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